RETURN PATIENTS : COMPLAINTS PROCEDURE

We endeavour to provide a high quality, approachable and patient centred service. If you consider any of your contact with us to be below the standard you would expect please feel free to approach us directly via either of the consultants (Professor Peacock or Dr Johnson) or the nursing staff (Agnes Crozier or Jim Mearns).

If you wish to make a formal complaint, there is a mechanism to do this through the NHS Greater Glasgow and Clyde website. Link: http://www.nhsgg.org.uk/content/default.asp?page=s759